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The Island and Royal Manor of Portland |
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Home |
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Adult |
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Animal |
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Health |
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Housing |
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Police |
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Public |
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Schools |
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Transport |
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Social |
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Services |
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When you write to Social Services |
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You will receive a reply/acknowledgement of your letter (normally second class post) within 10 working days |
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You will receive a reply written in simple, clear language |
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All our letters to you will give the writer’s name, job title |
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When you telephone our |
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Your call will be answered with 25 seconds. |
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Staff answering the phone will give the name of the office you are calling. |
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Staff will give a clear and helpful response. |
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Staff will try to put you in touch with the person you ask to speak to or the most appropriate person to help you - or suggest an alternative, if they aren't available. |
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You will be given helpful information about a variety of services if you request it. |
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Our offices are open: |